Gargi Dasgupta

3 papers · 2018–2024 · 2 venues · across top CS/AI venues

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Achievements

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🌍 Conference Polyglot · Bronze 🏃 Academic Marathon · Sprint 🌉 Interdisciplinary Bridge · Silver 🗺️ Taxonomy Completionist (13) 📈 Trend Setter

Venues

AAAI (2) COLING (1)

Top co-authors

Anupama Ray (2) Prateeti Mohapatra (2) Pooja Aggarwal (2) Gautam Singh (1) Amit Paradkar (1) Csaba Hadhazi (1) Abhirut Gupta (1)

Research topics

Natural Language Processing (3) Applications (3) Artificial Intelligence (2) Machine Learning (2) Core AI (2) Understanding (2) Speech & Audio (1) Core Methods (1) Learning Types (1) Recognition (1)

Keywords

technical support (2) natural language processing (1) text mining (1) information extraction (1) question answering (1) semantic parsing (1) coreference resolution (1) question understanding (1) natural language understanding (1) unsupervised learning (1) speech-to-text transcription (1) problem resolution (1) service request (1) question quality improvement (1) deep parsing (1) ontology extraction (1) technical support domain (1) conditional random field (1)

Papers

A Framework for Mining Speech-to-Text Transcripts of the Customer for Automated Problem Remediation AAAI 2024 Question Quality Improvement: Deep Question Understanding for Incident Management in Technical Support Domain AAAI 2020 Semantic Parsing for Technical Support Questions COLING 2018