conftrace_

Abinaya K

2 papers · 2021–2021 · 2 conferences · across top CS/AI conferences

Achievements

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🌍 Conference Polyglot (2) 🌉 Interdisciplinary Bridge 🧭 Keyword Pioneer 🐝 Cross-Pollinator (14) ❓ The Questioner (2)

Conferences

ACL (1) IJCNLP (1)

Top co-authors

Shourya Roy (2)

Keywords

fuzzy search (2) order identification (2) information retrieval (2) contact center (2) text classification (1) customer service automation (1) customer service (1) product search (1) retrieval-based question answering (1)

Papers

“Are you calling for the vaporizer you ordered?” Combining Search and Prediction to Identify Orders in Contact Centers ACL 2021 “Are you calling for the vaporizer you ordered?” Combining Search and Prediction to Identify Orders in Contact Centers IJCNLP 2021