conftrace_

debt collection

5 papers

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Co-occurring keywords · papers mentioning both

dialogue system (2) spoken dialogue (1) dialogue act recognition (1) dialogue pipeline (1) large language model (1) dialogue strategy (1) multi-agent system (1) behavioral heterogeneity (1) negotiation dialogue system (1) persona awareness (1)

Papers

Everyone is unique: Towards Behaviorally Heterogeneous Negotiation Dialogue Systems for Debt Collection ACL 2026 Debt Collection Negotiations with Large Language Models: An Evaluation System and Optimizing Decision Making with Multi-Agent ACL 2025 EDAR: A pipeline for Emotion and Dialogue Act Recognition COLING 2025 Towards Effective Automatic Debt Collection with Persona Awareness EMNLP 2023 Two-stage Behavior Cloning for Spoken Dialogue System in Debt Collection IJCAI 2020