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customer service request

1 paper

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Co-occurring keywords · papers mentioning both

software version identification (1) software versioning (1) product code assignment (1) classifier filtering (1) large language model (1) product classification (1) multi-choice question answering (1) cost reduction (1) multiple-choice question answering (1) customer service (1)

Papers

On Assigning Product and Software Codes to Customer Service Requests with Large Language Models EMNLP 2025