conftrace_

quality assurance

13 papers

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Also known as

QA

Co-occurring keywords

contact center (15) large language model (13587) data quality (130) machine learning (436) speech recognition (1226) domain adaptation (4595) electronic health record (266) model routing (32) automated evaluation (58) deep embedding (27)

Papers

GAMED.AI: A Hierarchical Multi-Agent Framework for Automated Educational Game Generation ACL 2026
Lost and Found: Computational Quality Assurance of Crowdsourced Knowledge on Morphological Defectivity in Wiktionary ACL 2025
LogiDebrief: A Signal-Temporal Logic Based Automated Debriefing Approach with Large Language Models Integration IJCAI 2025
Experience Report: Implementing Machine Translation in a Regulated Industry EMNLP 2025
STREAQ: Selective Tiered Routing for Effective and Affordable Contact Center Quality Assurance EMNLP 2025
BetterBench: Assessing AI Benchmarks, Uncovering Issues, and Establishing Best Practices NIPS 2024
Probing the Depths of Language Models’ Contact-Center Knowledge for Quality Assurance EMNLP 2024
AI Coach Assist: An Automated Approach for Call Recommendation in Contact Centers for Agent Coaching ACL 2023
Evaluation of call centre conversations based on a high-level symbolic representation INTERSPEECH 2022
Development and Validation of ML-DQA – a Machine Learning Data Quality Assurance Framework for Healthcare MLHC 2022
Voice2Alliance: Automatic Speaker Diarization and Quality Assurance of Conversational Alignment INTERSPEECH 2022
Interrater Disagreement Resolution: A Systematic Procedure to Reach Consensus in Annotation Tasks EACL 2021
Machine Learning Powered Data Platform for High-Quality Speech and NLP Workflows INTERSPEECH 2018