RevieWeaver: Weaving Together Review Insights by Leveraging LLMs and Semantic Similarity

AbstractWith the rise of online retail, customer reviews have become a critical factor in shaping purchasing decisions. The sheer volume of customer reviews being generated continuously presents a challenge for consumers who must sift through an overwhelming amount of feedback. To address this issue, we introduce RevieWeaver, a novel framework that extracts key product features and provides concise review summaries. Our innovative approach not only scales efficiently to 30 million reviews but also ensures reproducibility and controllability. Moreover, it delivers unbiased and reliable assessments of products that accurately reflect the input reviews.