LeCoDe: A Benchmark Dataset for Interactive Legal Consultation Dialogue Evaluation

AbstractLegal consultation is essential for safeguarding individual rights and ensuring access to justice, yet remains costly and inaccessible to many individuals due to the shortage of professionals. While recent advances in Large Language Models (LLMs) offer a promising path toward scalable, low-cost legal assistance, current systems fall short in handling the interactive and knowledge-intensive nature of real-world consultations. To address these challenges, we introduce LeCoDe, a multi-turn benchmark dataset constructed from publicly available real-world legal consultation content and carefully processed into a de-identified, structured research resource for evaluating and advancing research on LLMs in legal consultation settings. LeCoDe contains 3,696 multi-turn consultation cases with 110,008 dialogue turns. The dataset is further enriched through expert annotation, including key facts, fact importance, and advice summaries. Furthermore, we propose a comprehensive evaluation framework that assesses LLMs’ consultation capabilities in terms of (1) clarification capability and (2) professional advice quality. This unified framework incorporates 12 metrics across two dimensions. Through extensive experiments on various general and domain-specific LLMs, our results reveal significant challenges in this task, with even state-of-the-art models like GPT-4 achieving only 35.9% recall for clarification and 59.1% overall score for advice quality, highlighting the complexity of professional consultation scenarios. Based on these findings, we further explore several strategies to enhance LLMs’ legal consultation abilities. Our benchmark contributes to advancing research in legal domain dialogue systems, particularly in simulating more real-world user-expert interactions. The resource is available at https://github.com/PiLab-ZJU/LeCoDe.