Advancing CSR Theme and Topic Classification: LLMs and Training Enhancement Insights

AbstractIn this paper, we present our results of the classification of Corporate Social Responsibility (CSR) Themes and Topics shared task, which encompasses cross-lingual multi-class classification and monolingual multi-label classification. We examine the performance of multiple machine learning (ML) models, ranging from classical models to pre-trained large language models (LLMs), and assess the effectiveness of Data Augmentation (DA), Data Translation (DT), and Contrastive Learning (CL). We find that state-of-the-art generative LLMs in a zero-shot setup still fall behind on more complex classification tasks compared to fine-tuning local models with enhanced datasets and additional training objectives. Our work provides a wide array of comparisons and highlights the relevance of utilizing smaller language models for more complex classification tasks.