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conftrace_

conversational feature

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Co-occurring keywords · papers mentioning both

speech prosody (1) customer satisfaction (1) feature fusion (1) deep neural network (1) convolutional neural network (1) spoken language understanding (1) sentiment analysis (1)

Papers

The Role of Linguistic and Prosodic Cues on the Prediction of Self-Reported Satisfaction in Contact Centre Phone Calls Interspeech 2017