conftrace_

evaluation plan

3 papers

Explore in graph

Co-occurring keywords · papers mentioning both

large language model (2) knowledge distillation (2) contact-center quality assurance (1) backward question (1) chain-of-thoughts (1) self-training loop (1) synthetically generated (1) thinking-llm-as-a-judge (1) macro f1 (1) contact center (1)

Papers

What Question Did You Answer? Refining Contact Center Evaluation Plans via Backward Questions ACL 2026 Learning to Plan & Reason for Evaluation with Thinking-LLM-as-a-Judge ICML 2025 Probing the Depths of Language Models’ Contact-Center Knowledge for Quality Assurance EMNLP 2024