conftrace_

call center transcript

2 papers

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Co-occurring keywords · papers mentioning both

privacy compliance (2) bidirectional lstm (2) conditional random field (2) named entity recognition (2) contextual string embedding (1) privacy law compliance (1) privacy redaction (1) transformer model (1) call center (1) crf model (1)

Papers

Improved Named Entity Recognition for Noisy Call Center Transcripts EMNLP 2021 May I Ask Who’s Calling? Named Entity Recognition on Call Center Transcripts for Privacy Law Compliance EMNLP 2020