Effects of different types of noise in user-generated reviews on human and machine translations including ChatGPT
Abstract
AbstractThis paper investigates effects of noisy source texts (containing spelling and grammar errors, informal words or expressions, etc.) on human and machine translations, namely whether the noisy phenomena are kept in the translations, corrected, or caused errors. The analysed data consists of English user reviews of Amazon products translated into Croatian, Russian and Finnish by professional translators, translation students, machine translation (MT) systems, and ChatGPT language model. The results show that overall, ChatGPT and professional translators mostly correct/standardise those parts, while students are often keeping them. Furthermore, MT systems are most prone to errors while ChatGPT is more robust, but notably less robust than human translators. Finally, some of the phenomena are particularly challenging both for MT systems and for ChatGPT, especially spelling errors and informal constructions.