2018
EMNLP
EMNLP 2018
PizzaPal: Conversational Pizza Ordering using a High-Density Conversational AI Platform
Abstract
AbstractThis paper describes PizzaPal, a voice-only agent for ordering pizza, as well as the Conversational AI architecture built at b4.ai. Based on the principles of high-density conversational AI, it supports natural and flexible interactions through neural conversational language understanding, robust dialog state tracking, and hierarchical task decomposition.
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Interdisciplinary Bridge
- Artificial Intelligence and Natural Language Processing
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Trend Setter
- Natural Language Understanding
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Keyword Pioneer
- voice assistant
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Hot Topic Early Bird
- intent classification