conftrace_

turn-level prediction

4 papers

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Co-occurring keywords · papers mentioning both

user satisfaction estimation (2) dialogue system (2) user satisfaction (2) psychological indicator (1) deberta fine-tuning (1) session-level label (1) large language model (1) dialogue management (1) empathy detection (1) joint goal accuracy (1)

Papers

Empaths at WASSA 2024 Empathy and Personality Shared Task: Turn-Level Empathy Prediction Using Psychological Indicators ACL 2024 Towards Fair Evaluation of Dialogue State Tracking by Flexible Incorporation of Turn-level Performances ACL 2022 Turn-Level User Satisfaction Estimation in E-commerce Customer Service ACL 2021 Joint Turn and Dialogue level User Satisfaction Estimation on Multi-Domain Conversations EMNLP 2020