conftrace_

conversation clustering

1 paper

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Co-occurring keywords · papers mentioning both

silhouette score (1) service-specific concern (1) multi-turn conversation (1) customer support (1) customer service (1) adaptive system (1) incremental clustering (1) incremental learning (1)

Papers

LLM-Guided Lifecycle-Aware Clustering of Multi-Turn Customer Support Conversations IJCNLP 2025