conftrace_

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2 papers

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Co-occurring keywords · papers mentioning both

conversation clustering (1) service-specific concern (1) multi-view representation (1) cluster representation (1) llm-guided clustering (1) multi-turn conversation (1) customer support (1) text clustering (1) customer service (1) adaptive system (1)

Papers

LLM-Guided Lifecycle-Aware Clustering of Multi-Turn Customer Support Conversations IJCNLP 2025 Improving Hierarchical Text Clustering with LLM-guided Multi-view Cluster Representation EMNLP 2024