conftrace_

dialogue sentiment analysis

2 papers

Explore in graph

Co-occurring keywords · papers mentioning both

customer satisfaction analysis (1) context matching mechanism (1) satisfaction classification (1) sentiment quadruple (1) context clue matching (1) multi-view data augmentation (1) cross-utterance syntax (1) customer service dialogue (1) aspect-based sentiment (1) customer service (1)

Papers

Multi-level Association Refinement Network for Dialogue Aspect-based Sentiment Quadruple Analysis ACL 2025 Using Customer Service Dialogues for Satisfaction Analysis with Context-Assisted Multiple Instance Learning EMNLP 2019