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satisfaction classification

1 paper

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Co-occurring keywords · papers mentioning both

context clue matching (1) dialogue sentiment analysis (1) customer satisfaction analysis (1) context matching mechanism (1) customer service dialogue (1) customer service (1) dialogue system (1) multiple instance learning (1) sentiment analysis (1)

Papers

Using Customer Service Dialogues for Satisfaction Analysis with Context-Assisted Multiple Instance Learning EMNLP 2019