conftrace_

unsupervised pipeline

3 papers

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Co-occurring keywords · papers mentioning both

voice of customer (1) retrieval complexity (1) voice customer (1) functional story schema (1) retrieval system (1) question difficulty (1) customer feedback (1) topic modelling (1) functional schema (1) schema extraction (1)

Papers

Measuring Retrieval Complexity in Question Answering Systems ACL 2024 COnVoy: A Contact Center Operated Pipeline for Voice of Customer Discovery Interspeech 2023 Using Functional Schemas to Understand Social Media Narratives ACL 2019