Aashraya Sachdeva
5 papers · 2023–2026 · 3 conferences · across top CS/AI conferences
Achievements
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π Interdisciplinary Bridge π§ Keyword Pioneer π Conference Polyglot (2) π Cross-Pollinator (11) π Renaissance Researcher (6)
πΊοΈ
Taxonomy Completionist
(19)
π£
Hot Topic Early Bird
Conferences
INTERSPEECH (3)
EACL (1)
EMNLP (1)
Top co-authors
Keywords
contact center
(3)
large language model
(3)
domain adaptation
(2)
speech recognition
(1)
topic modeling
(1)
semantic search
(1)
keyword spotting
(1)
intent detection
(1)
domain knowledge
(1)
quality assurance
(1)
dialogue system
(1)
llm agent
(1)
customer support
(1)
contrastive ranking
(1)
knowledge distillation
(1)
causal search engine
(1)
discourse unit
(1)
macro f1
(1)
knowledge transfer
(1)
real-time generation
(1)
Papers
Beyond IVR: Benchmarking Customer Support LLM Agents for Business-Adherence
EACL 2026
Probing the Depths of Language Modelsβ Contact-Center Knowledge for Quality Assurance
EMNLP 2024
CauSE: Causal Search Engine for Understanding Contact-Center Conversations
INTERSPEECH 2023
Tailored Real-Time Call Summarization System for Contact Centers
INTERSPEECH 2023
Cross-lingual/Cross-channel Intent Detection in Contact-Center Conversations
INTERSPEECH 2023